Ask an Expert
"Knowing someone is available when other support is not, really helps people to remain smokefree". - Tracy Downs (NHS Stop Smoking expert)
If you have a question about:
- preparing to quit
- managing your cravings
- the best tools to help you quit
Our team of experts have years of experience in offering detailed advice to help people go Smokefree. NHS Stop Smoking experts come from a variety of backgrounds including youth workers, social workers, counsellors, health, education and community workers.
Our experts are available in three ways:
Online Chat
Our advisers are available through the smokefree online chat tool. This easy to use tool is available to all, you can chat to an adviser live and direct. Feel free to ask about any aspect of quitting smoking, our advisers are ready to help you!
Our chat hours are 7.00am to 11.00pm.
Please see our privacy policy here, for further information.
Telephone
If you are having any trouble using the online chat tool or you would like to speak to an NHS Stop Smoking expert via telephone, call 0800 022 4 332.
Lines are open from 7.00am to 11.00pm 7 days a week.
Email Form
If you would prefer to email your questions about any aspect of quitting smoking, please complete the form below. We will email you back in less than 24 hours, no matter what day of the week it is.
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Did you know...
If you attend group sessions and/or use patches, gum or other aids, you are up to FOUR times more likely to succeed at going Smokefree than going it alone.
Call the smoking helpline:
0800 022 4 332 NOW!