Ask an Expert
"Knowing someone is available when other support is not, really helps people to remain smokefree". - Tracy Downs (NHS Stop Smoking expert)
If you have a question about:
- preparing to quit
- managing your cravings
- the best tools to help you quit
Our team of experts have years of experience in offering detailed advice to help people go Smokefree. NHS Stop Smoking experts come from a variety of backgrounds including youth workers, social workers, counsellors, health, education and community workers.
Our experts are available in three ways:
Windows Live Messenger
Between 7pm and 9pm every evening we have three experts available through Windows Live Messenger. Windows Live Messenger is a piece of software that allows you to chat to people for free over the internet. If you have Windows Live Messenger, all you need to do is add the advisers using the buttons below.
Add all three experts as your Messenger buddies to increase your chance of chatting to an available expert. At the appointed time, the experts will be online and ready to answer your questions and offer support.
If you don't have Windows Live Messenger installed, you can download it here.
Telephone
If an expert is not available on Windows Live Messenger and you would like to speak to an NHS Stop Smoking expert via telephone, call 0800 022 4 332.
Lines are open from 7.00am to 11.00pm 7 days a week.
Email Form
If you would prefer to email your questions about any aspect of quitting smoking, please complete the form below. We will email you back in less than 24 hours, no matter what day of the week it is.
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Did you know...
If you attend group sessions and/or use patches, gum or other aids, you are up to FOUR times more likely to succeed at going Smokefree than going it alone.
Call the smoking helpline:
0800 022 4 332 NOW!